Return & Refund Policy
At Look Me Apparel, we strive to provide the best quality products. However, if you are not satisfied with your purchase, you can request a return or refund as per the policy outlined below.
1. Eligibility for Returns
You may request a return if:
✅ The item is defective, damaged, or incorrect.
✅ The item is unused, unwashed, and in its original packaging.
✅ The return request is made within 7 days of delivery.
2. Items Not Eligible for Return
❌ Worn, washed, or altered items.
❌ Customized or personalized products.
❌ Items purchased on final sale or clearance.
3. Return Process
- Request a Return: Email us at info@lookmeapparel.com or call 8108278988 within 7 days of delivery with your order details.
- Return Approval: Our team will review your request and approve eligible returns.
- Shipping the Item Back:
- Customers must ship the item back to our address (provided upon approval).
- For defective or wrong items, we will cover the return shipping cost.
- For other returns, customers bear the return shipping charges.
- Inspection & Approval: Once we receive the item, we will inspect it and process your refund or replacement.
4. Refund Policy
- Refunds will be processed within 5-7 business days after approval.
- Refunds will be issued to the original payment method.
- Shipping charges are non-refundable, except for defective or incorrect items.
5. Exchange Policy
- If you wish to exchange an item for a different size or color, follow the return process and mention the desired exchange option in your request.
- Exchanges are subject to availability.
6. Cancellation Policy
- Orders can be canceled within 24 hours of purchase.
- If the order has already been shipped, cancellation is not possible, and you may request a return after delivery.
For any return or refund inquiries, contact us at info@lookmeapparel.com or call 8108278988.